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What You Can Expect During Site Builder Onboarding

What You Can Expect During Site Builder Onboarding Learn what to expect after you sign-up with the Odysys Website Builder and Marketing Tools. Kent Schnepp

Once you sign-up with the Odysys Website and Marketing Tools subscription you will be assigned your Customer Success Guide (CSG). Your CSG will oversee the Onboarding process to ensure that your stunning new website achieves your goals, and is launched in a timely manner.

As a rule of thumb, the process typically consists of the following seven phases:

Phase 1 - Kickoff

  • Introduction to Customer Success Guide

  • Review Onboarding Process

  • Review Timeline

  • Information Collection (Domain Registrar, Google Analytics, Google My Business, etc.)

  • Onboarding Questionnaire

Phase 2 - Website Design Selection

  • Introduction to Designer

  • Discuss Design Preferences

  • Layout Selection

  • Site Map

  • Digital Assets (Logo, Photos, Copy, etc.)

Phase 3 - Website Design & Development

  • Responsive Website Design

  • Typography

  • Digital Assets

  • Content Entry

  • Quality Assurance Testing

Phase 4 - Website Design Review

  • Review & Discuss Initial Website Design

Phase 5 - Website Revisions

  • Update Website Design Based on Design Review

Phase 6 - Search Engine Optimization & Analytics

  • Write Title Tags

  • Write Meta Descriptions

  • Internal Linking

  • Image Alt Text

Phase 7 - Website Launch

  • Final Quality Assurance Testing

  • Update DNS (A Record & WWW CNAME)

  • Final Performance Test

  • Transition back to CSG for Training and Post-Launch Customer Success Meeting

Frequently Asked Questions During Onboarding

What happens once my new website is live?

Your Customer Success Guide is here to make sure you succeed! We will routinely check in with you, making sure you’re best utilizing our tools and providing advice to stay up to date online. We’re also your support for any questions you may have later on.

Subscription Fee Questions

Typically there are two fees associated with signing-up with Odysys:

  1. Setup Fee - This fee covers your Customer Success Guide creating your site map, Web Designer setting up your new website and a Search Engine Optimization Specialist optimizing your site and creating a migration strategy.

  2. Odysys Subscription - This monthly fee covers access to our software, ongoing search engine optimization, and customer support. This fee is charged one month after your Odysys account is created.

Typically, we begin billing the monthly fee a month after sign up regardless of whether or not your website has launched. One of the ways we keep our initial fees and ongoing fees so much less than traditional agency rates is through our subscription model. This is also how we keep our fees much lower than our competitors who charge upwards of $20,000 up front and over $100 just to talk to a human and get customer support. As you can imagine there is a significant amount of work on our end during the on-boarding process.

How long does it take to build & launch a new Odysys website?

Our design process typically takes 30-60 days but a lot of that depends on you. Customer responsiveness and streamlined revision requests will speed up the process substantially.

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